transfergo.com Reviews 37,399

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I regularly use Transfergo.com to transfer funds from the UK to Portugal. The exchange rate is good, and once set up, it is simple, and now very fast, taking only five minutes maximum to make the transfer, which arrives in my Portuguese account, normally within twenty minutes. An excellent currency transfer platform.

Rated 5 out of 5 stars

A very good money transfer platform. You can choose to transfer either bank to card or card to card. If you need any help or assistance, the customer support is of high quality. I definitely recommend.

Rated 5 out of 5 stars

I really love this app called TransferGo is very fast and reliable kudos to all workers who make this work more easier and faster thank you all for the effort you put in thank you.


Company details

  1. Money Transfer Service

Written by the company

TransferGo makes international money transfer fast, easy and affordable for millions of users around the world.

The most flexible international money transfer service.

Written by the company

Transfers in less than 30 minutes
Send money home using the fastest transfer service available.
Transfers for FREE
Not in a hurry? Enjoy complimentary money transfers within 3 business days.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37K reviews

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Replied to 99% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Not recommended to use transfergo.

My transaction take one week to back to myself transfergo still not send my money i have to show them my 3banks statements they close my account also for no reason. Do not use transfergo

Date of experience: April 12, 2025

transfergo.com logo

Reply from transfergo.com

Thank you for your review. We reserve the right to close accounts when necessary, in accordance with regulations. Unfortunately, we are unable to provide further details in such cases. However, if you had any pending transfers, please rest assured that the funds will be returned to you within the standard time frame.

Rated 1 out of 5 stars

Worst company I ever encountered when…

Worst company I ever encountered when it comes sending money overseas.
I created a £750 transfer from Uk to Lithuania, verified my ID and paid in to their bank account the total £750

After 1 day they asked me to attach proof of payment showing my name which I did . After another day they are trying to collect now proof of the last 3 months of bank statements ( which it seems a total scam, as they are probably collecting without any grounds documents from their clients)
It's the first time I am using them but it seems that it's a total scam. my money has been blocked without any reason even after I sent them everything they asked

if everyone want's to use them please don't as it's a total scam and you will just waste time and nerves

Scammers why are you blocking my money and asking me for more and more documents.
I was mislead by the details you wrote on your website saying that a bank transfer takes up to 1 working day.

You just wasted my time and my family was waiting for this money in Lithuania.

I will talk with a lawyer today and will write you reviews on every website that handles such reviews.
SOCA fraud agency will be contacted today.

Worst customer service, no one answers in time, everyone lies and I will get my money plus 2 days of extra money since you left my kids back in Lithuania to borrow money for their studies and will claim all the legal money I can from you

People please don't use them
they will block your money even after you sent them everything they asked for
this money is used by them in other ways.

Date of experience: April 15, 2025

transfergo.com logo

Reply from transfergo.com

Thank you for your review. We understand the importance of timely service. While we strive for efficiency, payment processing can occasionally take extra time due to security and regulatory requirements. Please be assured that your funds are secure, and we are working to complete the process as quickly as possible. We appreciate your patience.

Rated 1 out of 5 stars

Good service for small values only

Good service only for small amount transfers. If you're planning sending thousands, your funds will need to be validated via ardous and excessive documentation requests. It's fine to provide that under AML rules, but you will speak to AI for days before your get a human contact. They advertise next day transfer, yet my money from completely genuine sources has been held up with them for 2 weeks now. Waste of time for anything that needs a truly professional yet swift service. Computer says NO, and that's it.

Date of experience: April 16, 2025

transfergo.com logo

Reply from transfergo.com

Thank you for your review. While we strive to make the transfer process smooth, additional documents may be required to meet regulations and ensure security. We’re sorry for any frustration caused. Unfortunately, based on the details provided, we couldn’t identify your profile. Please contact us through in-app chat in the 'Help' section, and we’ll help you out!

Rated 5 out of 5 stars

Excellent

Awesome promotions, fast and easy procedure. Love it.

Date of experience: April 16, 2025

Rated 5 out of 5 stars

Refund

TransferGo is the best money transfer, good rate and good service
Today I had to ask for a refund as I did send them money by mistake and Natalia did oblige very promptly
Keep to the good work

Date of experience: April 14, 2025

Rated 5 out of 5 stars
Redirected

Transfergo.com First Class!

I regularly use Transfergo.com to transfer funds from the UK to Portugal. The exchange rate is good, and once set up, it is simple, and now very fast, taking only five minutes maximum to make the transfer, which arrives in my Portuguese account, normally within twenty minutes. An excellent currency transfer platform.

Date of experience: April 14, 2025

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